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gokil1234
Member

Close one account and keep othe one active.

I mistakenly crreated two upwork accounts as a freelancer. So I have two accounts and I would like to cancel one and keep other one active. How can I cancel andac get my phone number updated in my other profile. Whenever I try to add the phone number to my other account which I would like to keep it, it throws me an error: Any help would be appreciated.

 

Phone number already in use. Please, check it and try again. If you're still having problems, please

contact support.

3 REPLIES 3
luiggi_rosado
Moderator
Moderator

Hi Gokil,

 

Can you please click on my name and send me a PM with the username and registered email address of the account in question, so I can assist you further?

 

Thank you.

~ Luiggi
Upwork

Thanks for your response. I can't find my name in the portal. But the email its associated is**Edited for community guidelines**as I used google account for setting up this upwork account and this account needs to be closed.

 

**Edited for community guidelines**

 

Thanks for your help!

Pavi

 

 

Hi Gokil Pavithra,

 

One of our agents will reach out to you directly to assist you with your phone verification and close this account for you.

 

Thank you!

~ Bojan
Upwork
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