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anwar-ziad
Member

Closed email is in use!!

Hi !

 

i had an old account which i had closed.

when i tried to update my current email with the old one it told me it's used?!!

so i tried to to sign in to the old one -which i closed- to check out it told me email is incorrect  -doesn't exist-

so why it isn't released yet???

 

it's  **Edited for Community Guidelines**

4 REPLIES 4
petra_r
Member

You need to close this new account and get Support to reopen your old one. What you did is not allowed and this is why you can't re-use your email address.

 

nkocendova
Member

Hi Ziad,

Upwork does not release email addresses and please note that users are not allowed to create multiple accounts on Upwork.

~Nina

i closed the old cause i were done with online freelancing on upwork.
when i came back again i Forgot about that one and registered with my current....so can consider that a mistake i've done, can we even just link that one with my current account or something like that???!

I can verify it's my Email
I DIDN'T MEAN TO CREATE MULTIPLE ACCOUNTS!
thank you 🙂

Ziad,

What we can do is close your new account and reopen your previous account which is linked to the email address you want to be using.

~Nina