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j_tungcayadan
Community Member

Cloudflare Ray ID ** Your IP ** Performance & security by Cloudflare

HELLO GOOD DAY


I HAVE A PROBLEM IN MY TRACKER  I CANT OPEN IT 
BECAUSE I AM RECEIVING THIS KIN OF POP UP ON THE  DESKTOP TRACKER

Cloudflare Ray ID: **Edited for Community Guidelines**  Your IP**Edited for Community Guidelines**  Performance & security by Cloudflare

 

 

8 REPLIES 8
PradeepH
Moderator
Moderator

Hello Jim,

 

I am sorry to hear about the issue. One of our team members will reach out to you via ticket as soon as possible and assist you further.

Thank you.
Pradeep H

Upwork

hello when can i use again my time tracker?

Hi Jim,

 

Have you tried the troubleshooting steps our support team provided on your ticket? Feel free to follow up on the same ticket in case you have any questions so that our team can assist you further.

 

Thank you.

~ Aleksandar
Upwork

Yes and it really doesn't do anything:

Hi Jim,

 

I'm sorry to hear about that. Please follow up on your support ticket so that the team can continue assisting you with the issue you are experiencing.

 

Thank you.

~ Aleksandar
Upwork

Ill already try contacting them but they just giving me the same  reply on the chat
ill just keep on recieving this email 
just completetly repeating email 

 

**Edited for community guidelines**

Hi Jim Elvar,

 

We apologize for the inconvenience this caused. Looks like our team has already provided an update on your existing support ticket. Please follow up instructions shared by our agent and if you have any additional questions post them on the ticket directly for further assistance.

 

Thank you for your patience while we're looking into this! 

~ Bojan
Upwork
j_tungcayadan
Community Member

Still dont have access on my time tracker because of this 
can someone help me please i need time tracker Badly!

 

**Edited for community guidelines**

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