Communicating outside upwork

[hamedmtn]

Hi upwork

Is it legal to communicate with the client on monday.com ? client asked for that. 

thanks

[petra_r]

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Is it legal to communicate with the client on monday.com ? client asked for that. 

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Of course. You may communicate with your clients whichever way you like. It's only payment that must be done via the platform.

[hamedmtn]

Thank you. i'll defenetaly respect upwork politics.

[bizwriterjohn]

This is an intriguing question.   I have responded to this several times tonight: it seems to be a common but important question. Here's the summary:

1. Keep financial and delivery matters (financial) "on Upwork".  Their email thread is suited for this.

2. Be happy a client wants to integrate you into Monday.com.  That is a collabortive group support solution, with some workflow, some other goodies.  Get inside that, cement the client work.

3. Ask for an account, indicate this is value-add work, include it in your billings and be locked in for a long time to come.

Understood -- this question is from a contractor making sure they stay in the guidelines.  Respected and admired.

Keep your business on Upwork and lock the client down with their collaborative solution.