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Communication score drops every time I receive an invitation

rahatur
Community Guru
Md Rahatur R Member Since: Apr 17, 2013
1 of 6

Hi guys, is this happening to everyone or only me? The communication score drops every time I receive an invitation - even before I reply! Last time I replied within 4hrs and it did not increase. Had to contact support.

This time also replied within 13hrs and nothing happened!.

Its annoying if I have to contact support every time I receive an invitation.

evetodew
Community Guru
Evelina H Member Since: Jan 29, 2015
2 of 6

Happens to me all the time, but as I always respond within 24 hours, I always see this updated the next day. It looks like a bug, but as long as you respond within 24 hours, you should be fine. Even if the stats don't update immediately.

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
3 of 6

 you don't have to contact Support at all, it updates automatically a day later

lysis10
Community Guru
Jennifer M Member Since: May 17, 2015
4 of 6

Have you checked your proposals page to make sure you're not getting proposal notifications? This happened to me a few weeks ago.

evetodew
Community Guru
Evelina H Member Since: Jan 29, 2015
5 of 6

It just updates super slow. That's all. And until it updates, it says you respond to 14 out of 15 proposal, for example (which IS a bug). But nothing to worry about 🙂

researchediting
Community Guru
Douglas Michael M Member Since: May 22, 2015
6 of 6

It seems to take longer than 24 hours. Of course, it is the weekend. Some of the servers are probably surfing.

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