i'm not new but just recently i had my first contract on upwork.
At the beginning they were active, and give me a "milestone payment".
Now that i give them the rest of the work they stop to answer me, here and via email, and for now they don't give me the rest of the money (or tell me if i have to review the work).
I start to feel quite bother but i need to know what they have in their mind.
I feel so frustrated because i don't even know how things works here.
What can i do? Hope in their good faith?
Solved! Go to Solution.
if the agreed price was 100 than it's fully funded.if you have submitted your work through the link: request payment/submit work, Upwork will automatically pay you after 14 days if client does not release the payment before that.
Please note that information you shared is incorrect, the agreed amount shows the amount both parties agree on for the contract but it doesn't mean escrow is funded for the full amount.
@alessandra m wrote:
Actually, i can't find the "request payment" or "submit work" link.
I send my work via their opeerating system.
That is because the client only funded the first milestone. You should not have started to work on the second milestone until it was actually funded, as there is no protection if you work beyond what is funded.
I checked your contract and see no new Milestones were created after the first one was released. If you've continued working on this contract and delivered work in addition to the one provided for the first Milestone, you'll need to ask the client to create, fund and release another Milestone or issue a bonus payment.
Escrow for your contract was funded only for the partial amount, shown next to the sole Milestone. Going forward, make sure to accept an offer only if Escrow is funded for the full contract amount, through one or multiple Milestones, in order to be covered by Upwork Payment Protection. You can find more information here.
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