Completed the project and got an email that i earned the money but still my balance =0

[fileonline]

I just finished my first fixed work, and i got an email that i got th money. But when i check my Settings page >> Get Paid section >> I got that my Balance is still 0. so what could be the reason ? is this due to the fact that i still did not create a payment method yet? 

Thanks

[petra_r · Accepted solution]

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John J wrote:

I just finished my first fixed work, and i got an email that i got th money. But when i check my Settings page >> Get Paid section >> I got that my Balance is still 0. so what could be the reason ?

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You'll find it in Reports > Pending. There is a 5 day security period.

"Where is my money?"