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Completed the project and got an email that i earned the money but still my balance =0

fileonline
Active Member
John J Member Since: Jun 15, 2021
1 of 2

I just finished my first fixed work, and i got an email that i got th money. But when i check my Settings page >> Get Paid section >> I got that my Balance is still 0. so what could be the reason ? is this due to the fact that i still did not create a payment method yet? 

Thanks

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
BEST ANSWER
2 of 2

John J wrote:

I just finished my first fixed work, and i got an email that i got th money. But when i check my Settings page >> Get Paid section >> I got that my Balance is still 0. so what could be the reason ?


You'll find it in Reports > Pending. There is a 5 day security period.

 

"Where is my money?""Where is my money?"

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