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kmee
Community Member

Concerning email

I got an email from you saying a contract I'm working on is on hold. I'm not currently working on any contracts, and haven't sought work through Upwork for well over a year. The email says:

**Edited for Community Guidelines**

I don't understand what I'm supposed to do with this information. I want to make sure someone isn't using my name or my account. Thank you.

2 REPLIES 2
g_vasilevski
Retired Team Member
Retired Team Member

Hi Kristina,


The contract you have received a notification for is an older contract that is still opened. 
You have received this notification because of a problem on the client end. Our team has already reached out to the client and assisting them further. 
If you have any additional questions let me know, thank you.

~ Goran
Upwork

I DON'T HAVE A CONTRACT!!! I found work through you ONCE, a long time ago.
I have not idea what this is about. Please confirm someone is not using my
account illegally.
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