Confirm identity through the video

[muhammedsalah99]

I Confirmed my identity through the video before, and this message appears again "you must complete your identity verification video call with Upwork". and not able to submit any proposal...

What is the problem????

[ilyas2010]

I would recommend to contact support team and they may better assist you on this problem.

[aocumen · Accepted solution]

Hi Mohammed, 

I checked your account and it looks like the limitation to your account has already been lifted. Are you seeing a notification that's requesting you to verify your identity? 

[muhammedsalah99]

Hi Avery,

No, I don't see it.

Many Thanks