Confusion about receiving of connects

[hamzamujahid]

I am at basic freelancer plan now and 6 connects left, now billing cycle is from May 3, 2019 — Jun 2, 2019. I am upgrading to Freelancer PLUS but at the checkout page, it show that I will only have 30 connects in total after upgrade. Can you please tell me why it is too low. As according to your rules I should recieve almost 58 connects.Can somebody explain this to me

[BojanS]

Hi Hamza,

You'll receive the prorated number of Connects for the number of days that have passed since your Connects were last renewed/allotted, plus 10 additional Connects. Please check the calculation below and note that you'll receive 70 Connects next time your billing cycle resets:

Connects balance at upgrade	6
Difference between Basic & Plus	+ 10
Days into billing cycle	7
Prorated Connects (days x 2)	+ 14
Total after upgrade	= 30