Jun 18, 2021 10:03:46 AM by Karthika K
Hi,
I am not able to connect to a local bank. What seems to be the issue?
Jun 18, 2021 12:00:17 PM by Bojan S
Hi Karthika,
Do you experience any specific issues or error messages when you try to add your payment method?
Thank you!
Jun 18, 2021 12:05:47 PM Edited Jun 18, 2021 05:19:55 PM by Arnau V
Jun 18, 2021 12:37:05 PM by Bojan S
Hi Arnau,
Could you please check this help article for more information about the correct format of the bank codes? Additionally, please contact your bank and confirm if you have the correct code. If the bank confirms that you have the correct code, you have the option to enter the branch address manually by clicking the green link ’’enter branch address manually’’ under the bank not found a section of your bank information tab.
Let us know if the issue persists.
Thank you!
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