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f7a447d4
Community Member

Connect purchase issue

Hello,

         I recently bought 20 connects for 3$ but the transaction initiated twice with another set of 20 connects for 6$. Here are Ref. Ids for connects purchase :

**Edited for Community Guidelines**

**Edited for Community Guidelines**

 

I think there is a bug in your website. Please reimburse the extra money(3$) and deduct the connects(20) from my account.

 

**Edited for Community Guidelines**

1 REPLY 1
NikolaS
Moderator
Moderator

Hi Gunjan,

 

I am sorry for the late response. One of our team members will reach out to you directly via a support ticket to assist you further with receiving a refund for the Connect you are referring to. You can access your tickets on this page.

 

~ Nikola
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