Connect with Jira

[Ruben R]

I want to connect my Jira account and it is not working. Could you help me with that? It displays "Malformed Jira response"

[Andrea G]

Hi Ruben,

Has your client created a Jira account for you with a username that matches your Upwork username as described in this help article? If they have and that's the account you're trying to connect but still experience issues, please let us know.

Thanks!