Connecting payment method under a name in a different alphabet

[renardz]

Hello. I'm trying to connect my paypal and upwork says the name is mismatched. It is the same name though, but in a cyrillic alphabet and paypal support says it's imposible to change it to latin alphabet while in Russia. What do I do?

[g_vasilevski · Accepted solution]

Hi Zhanna,

You will need to fill out your W-8BEN form and your payment method should be approved. If you're still experiencing any problems after this, let me know here. Thank you.