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anacrivillari
Community Member

Connects Missing

I've sent two proposals over the weekend and both jobs were excluded by Upwork, who told me I would get my connects back. Today, I came to send more proposals and saw that my connects still didnt come back.

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Ana,

 

We return Connects when a client closes their job without hiring or we find a job post has violated our Terms of ServiceA job is canceled either by our team in case it's in violation of Upwork TOS or by the client if they don't want to proceed with it. A job expires after 30 days of inactivity but clients are still able to review proposals and hire freelancers after the mentioned time frame. Hope this helps clarify the difference between the two. You can find more information here.

 

Thank you!

~ Bojan
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