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Re: Connects not back yet after a job be closed

michael_skaggs
Community Guru
Michael S Member Since: Aug 29, 2017
131 of 171

If I remember correctly, connects are only returned if the job expires without the client ever touching it. If they interview anyone at all, then you don't get those connects back, even if it later expires or they close it.

jinhduong
Active Member
Dinh D Member Since: Feb 9, 2017
132 of 171

Thanks Michael.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
133 of 171

Hi Dinh, 

 

Connects are returned only when the job without hire is cancelled either by the client or by Upwork team. If the job has automatically expired after 30 days of inactivity, connects are not returned. You can find more information here.


~ Avery
Upwork
jinhduong
Active Member
Dinh D Member Since: Feb 9, 2017
134 of 171

Hi Avery,

 

Thank for your clarification.  Totally got it.

 

Dinh.

mintumondal65
Ace Contributor
Mintu M Member Since: Apr 1, 2021
135 of 171

Hi Upwork community,

 

I'm reaching you once again. I submitted proposal daily basis but I have seen that there are lots clients have posted job daily but they haven't hired anyone and after a month job is closed or archived. So, my question is that the proposal that I've submitted to the clients but they didn't hire anyone. Will I get my connect back for those clients who have not hired anyone yet but the job is closed after a month?

 

For  an example: **Edited for Community Guidelines**

The above link shows that the client posted a job as per his/her requirement and we submitted a proposal but the client didn't hire anyone as per dashboard shows that he/she took one interview but the job is closed. 

Will I get my connect back?

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
136 of 171

Mintu M wrote:

Will I get my connect back for those clients who have not hired anyone yet but the job is closed after a month?


No.

 

You only get them back if the client proactively closes the job post without having hired anyone or Upwork closes it down because of a violation of the terms of service

mintumondal65
Ace Contributor
Mintu M Member Since: Apr 1, 2021
137 of 171

Thanks for your response @Petra.

 

If the job is closed without having hired anyone? 


petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
138 of 171

Mintu M wrote:

If the job is closed without having hired anyone? 


I've already answered that.

If a job post expires without a hire you do not get your connects back.

mintumondal65
Ace Contributor
Mintu M Member Since: Apr 1, 2021
139 of 171

I think this is not a solution, we invested money to buy connect for sending the proposal but after a month the job is expired without having hired anyone. I think those connect should return.

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
140 of 171

Mintu M wrote:

I think this is not a solution. 


It is what it is.

 

Consider Connects as non-returnable tokens. If you send a letter and get no response, you don't get the stamp refunded, either. Just send the proposals and forget about the connects. They are your (small) cost of doing business.

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