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Connects Roll-over Problem

Active Member
Nicat M Member Since: Mar 4, 2019
1 of 4

Hello everyone!

 

Today I must get 60 connects, but I didn't get. My current billing cycle is April 7. Why I didn't get my connects?Thanks!

 

Kind regards,

-Nicat

 

Screen Shot 2019-04-07 at 8.37.24 AM.png

Community Guru
Martina P Member Since: Jul 11, 2018
2 of 4

Nicat M wrote:

Hello everyone!

 

Today I must get 60 connects, but I didn't get. My current billing cycle is April 7. Why I didn't get my connects?Thanks!

 

Kind regards,

-Nicat

 

Screen Shot 2019-04-07 at 8.37.24 AM.png


Because you get them on the first day of the new billing cycle.

Active Member
Nicat M Member Since: Mar 4, 2019
3 of 4

When I will get them? Tomorrow?

Community Guru
Petra R Member Since: Aug 3, 2011
4 of 4

Nicat M wrote:

When I will get them? Tomorrow?


Yes, obviously. Around midday UTC

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