Connects are available but showing 0

[magno-biz]

Why my available connects are showing 50 but when I go to submit the proposal it shows 0.

[JoanneP]

Hi Nishu,

I checked your account and it looks like you are an exclusive member of your agency. Agency members who are exclusive work on Upwork only as part of their agency. As an exclusive agency member profile and proposals are branded with the agency to make the agency’s part in the working relationship clear to clients. To submit a proposal, please switch to your agency account. You may also want to read this help article for more information.