Connects are not refreshed

[azgraphic]

Dear colleagues,

I have a problem. I spent all my connects more than a month ago, but I still haven't gotten my connect balance refreshed. As far as I know, it should be refreshed each month, so now I'm just at my wit's end and can't tell what's going on. I asked the Upwork support for help but didn't get any reply.

Could anyone please help me with this? Has anyone had the same problem, maybe? What am I to do to solve it?

I'll appreciate any suggestions.

Thank you.

Max

[petra_r]

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Max A wrote:

I have a problem. I spent all my connects more than a month ago, but I still haven't gotten my connect balance refreshed. As far as I know, it should be refreshed each month, so now I'm just at my wit's end and can't tell what's going on.

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If you need more connects you have to buy them or upgrade to a paid membership.

Free connects on the basic plan were discontinued a year ago

[azgraphic]

Oops...

You mean there will be no more free connects at all?

Thank you Petra, although this is pretty frustrating...

[petra_r]

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Max A wrote:

Oops...

You mean there will be no more free connects at all?

That is correct.