I've been on the platform for quite some time already. I remember that when the connects system was changed I read somewhere that the ones I currently had would not expire (120). And that's the way it was for quite some time. I used some of them to land a new job back in Sept 2019 and then I still have some remaining (stashing for when I need them, of course!).
Today I get an email telling me that they're expiring on Aug 31st! Did they change how connects work yet again?
When the connects system changed, they said you could carry a maximum of 120 over. However, those would expire I think after a year, which is what you are facing now. I suspect I am, too, although I haven't gotten notice yet.
Learn more about our awesome Community member Lisa!Learn More
Virtual Talent Bench enables you to easily discover and connect with talent. Learn more about building custom lists of talent, adding tags, notes, and more to move your business forward.Learn More
Loom addition in messages provides more ways to easily communicate and share information on Upwork!Learn More
Beginning Your Freelancing Journey on UpworkLearn More