Connects not received after contract

[mahersanaullah35]

Hi! I didn't received 10 connects after winning a job from one of my clients. It's been two days. I waited for 24 hours but didn't receive it. Can anyone help me and check my recent contract?

[JoanneP]

Hi Muhammad,

I checked your account and I can see that there were Connects added for winning an interview already. You can check them here. Please feel free to share the contract ID of the job you're referring to, and I'll gladly check it with the team. 

[mahersanaullah35]

Hi Joanne!
Please check
Contract ID
27080530

[a_lipsey]

You get them for winning the interview, not the contract.

[JoanneP · Accepted solution]

Hi Muhammad,

Thanks for following up and for sharing the contract ID. I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket.