Connects not reflecting in my account after a billing cycle

[myweeb-web]

Hello there,

My cycle was from 6 Jan 2018, but still no connects reflecting in my account. Could anyone please let me know how long it will take. 

Actullly before my account was paid account then in middle i have downgrade my account. 

[petra_r]

It is barely the 6th in California...  Give it a few hours.

[tinker_bell3]

Hi Sandeep,

Petra is correct. Please give it a few hours and check again. Please feel free to reach out if you need further assistance.

[d_dacles]

Hello,

Good evening, I purchased connects yesterday and it is already deducted to my credit card but until now I haven't received the connects that I purchased. Please help me on this.

Thanks,

Devie

[djondinium]

Hi Devie Ann,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.