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walter382
Community Member

Connects refund

Hi!  30, 31 May and 1 June i submitted more than 20 proposal, but they was canceled by Upwork 

because i needed ID Verification. Now i veryfied, but my connects that i used in these days was not refund. How can i get them back?

Please contact me 

2 REPLIES 2
g_vasilevski
Retired Team Member
Retired Team Member

Hi Vladyslav,

 

I would like to clarify that when an account is placed under a temporary hold or it's suspended the proposals will be withdrawn. Unfortunately, in this case, your Connects will not be refunded. Thank you.

~ Goran
Upwork

Sorry, wrote wrong, i dont need money back, i want my connects back!

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