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wedesignershub
Community Member

Connects

When I submit a proposal on upwork it shows me that I have 0 connects available however my connect balance is 254. What is happening I don't understand. Please help!

ACCEPTED SOLUTION

Hi Subhana, Follow these steps

  1. On your computer, open Chrome.
  2. At the top right, click More .
  3. Click More tools. Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  6. Click Clear data.

View solution in original post

3 REPLIES 3
LuiggiR
Moderator
Moderator

Hi Subhana,

 

I'm sorry to hear you are experiencing this issue. Can you please try clearing your browser cache and cookies and check again? Let me know if the issue persists so we can assist you further.

 

Thank you.

~ Luiggi
Upwork

can you please tell me how to remove cache and cookies

Hi Subhana, Follow these steps

  1. On your computer, open Chrome.
  2. At the top right, click More .
  3. Click More tools. Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  6. Click Clear data.
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