Dec 1, 2021 06:11:54 AM by Umar S
I have 120 Connects available in my freelancer account but I'm unable to use these Connects because I have created a new agency with my account. Now how I can use available 120 Connects in my freelancer account? If I delete the agency account can I use my Connects?
Dec 1, 2021 06:25:54 AM by Goran V
Hi Umar,
Since you're an exclusive member of your agency, you can only use the Connects of the agency pool. You can update your status to non exclusive member. This way you will be able to work as an independent freelancer and use your Connects from the freelancer profile and work under your agency. To learn more about this, check out this Help Article. Thank you.