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Antonette Mae's avatar
Antonette Mae C Community Member

Connects

I recently discovered that my proposal that I applied for is no longer available. But why haven't my connections returned?

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Joanne's avatar
Joanne P Moderator

Hi Antonette Mae,

 

If the client cancels a project before a contract is made, Connects you used on that proposal will be returned. This does not apply to expired job posts. Your Connects are not returned if the client chooses another freelancer, lets the job expire without hiring, or if you withdraw your proposal from a project. 

~ Joanne
Upwork

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Tarjinder's avatar
Tarjinder S Community Member

You know :id_button: you

Antonette Mae's avatar
Antonette Mae C Community Member

How? I haven't even received notified that my connects have been reimbursed.

Joanne's avatar
Joanne P Moderator

Hi Antonette Mae,

 

If the client cancels a project before a contract is made, Connects you used on that proposal will be returned. This does not apply to expired job posts. Your Connects are not returned if the client chooses another freelancer, lets the job expire without hiring, or if you withdraw your proposal from a project. 

~ Joanne
Upwork
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