Connects

[#1]

I submitted two proposals, but just as I clicked 'submit proposal,' I found myself outside of the top four bidding positions. However, I still haven't received my boosted connects back.

[#2]

I've noticed that for a long time, my proposals are being viewed, but the connects aren't being returned. Yesterday, I applied for a project using 18 connects, I purchased connects for $3; they weren't free connects. The client viewed it and even responded to me, but I still haven't received the connects back. Why is that?

[#3]

I haven't recurved any connects yet since I've open my account 1 or 2 weeks ago. 

[#4]

Received

[#5]

Hello 👋 Upwork team,

A few days ago, I applied for a Svelte project on Upwork. The client viewed my proposal and even discussed the project with me. However, I didn’t get my connects back, nor did I receive any notification. Could you please check my account and help me get my connects refunded?

Thank you!

[#6]

If the client interacts with the proposal or you, no connects will be returned. The client can talk to you and interview you, but they don't have to hire you. For whatever reason, the client decided not to hire you. This is freelancing. You will apply for more projects than you will receive. No matter where or how you freelance, there will be costs. If you don't have some money to invest, you will find it very difficult to freelance.

Connects are access to jobs, and part of the money you have to invest into your business. You had the opportunity, so the connects worked to give you access to the client.

[#7]

Upwork basic plan freelancers get 10 free connects every month. But I haven't got any free connects of this month yet.

[#8]

Have you tried checking "My stats" page to see if  you got any connects

[#9]

Hi Nabil,

Thank you for reaching out. I see that the last day of your membership billing cycle was yesterday; your membership is currently in the process of renewing for the new month; let us know if, after 24 hours, you haven't received your Connects, and we'll gladly assist you further. 

[#10]

Hello,

I tried alot i can't buy connects. I am from Pakistan i am using debit card and just started on Upwork.

whenever i am trying to buy connects error shows: Your payment could not be processed. Please choose an alternate payment method or retry again later.

Looking forward.

Thanks,

Mohid

[#11]

Hi Syed, 

Thank you for reaching out to us. Could you please try an alternate payment method or retry again after a couple of hours? If the issue persists, please share a screenshot from your end so that we can look into this further and assist you accordingly. 

[#12]

Hlo sir please give me guide for this work I need a job 

[#13]

What's the best method to proceed? Should I use a credit or debit card? If so, what is the process to use them? I need some guidance on the most suitable approach to buy Upwork connects efficiently.

[#14]

Always better to purchase connects through the earnings from Upwork.

There are always exchange differences there when withdraw the amount from  Upwork. Also if you use credit / debit card for connects purchase same exchange difference will be there too. I meant the difference between the market rate and the Upwork's bank rates.

[#15]

You can always use your card for purchase. 

[#16]

Yes

[#17]

There is a need of connects in upwork, so help me to buy or collect connect in upwork 

[#18]

Hi Chintu, 

Thank you for reaching out to us. Could you please clarify if you need any assistance with purchasing Connects? 

[#19]

Hello! Dear

How do I buy Connect in new condition? Tell me about this in detail?

- Jobayer Hossen

[#20]

Oh Okay 

[#21]

Hi! I have been receiving an email monthly that 10 connects has been added to my account. Howver, whenever I am checking, it's still zero. Can anyone help me regarding this matter? Thank you so much!

[#22]

Hi Venus,

Thank you for your message. I checked your account and I see that your monthly billing cycle starts from the 10th of every month. That said, you should receive your free monthly Connects within 24-48 hours after the start of the new billing cycle every month. I can confirm that the monthly Connects were credited to your account for the months of March and April. Feel free to message us if you need further assistance.

- Pradeep

[#23]

Hello! Dear

How do I buy Connect in new condition? Tell me about this in detail?

- Jobayer Hossen

[#24]

Hi Md Jobayer,

Thank you for your message. You can purchase additional Connects by following the below steps:

1. Go to Settings > Memberships & Connects
2. Choose Buy Connects

You can refer to this help page for more information. 

- Pradeep

[#25]

I need help for more connects

[#26]

There is no option other than buying them.