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bddff82c
Community Member

Contact Name Change

I changed my contact name in hopes to protect my identity in MESSAGES, but I realize now that probably wasn't the correct thing to do. I have tried to change it back. I am still very concerned about my last name being displayed like that. Just two days ago someone messaged me, and later I learned from Upwork that they were banned from the system for being a scam.

 

Any advice on this?

 

And now I realize I posted this in the wrong place...and can't delete it?

1 REPLY 1
LuiggiR
Moderator
Moderator

Hi Maureen,

 

I'm very sorry to hear about your experience, you may want to check out this help article to learn why our Trust & Safety team may take action on an account. In addition, please note that by design, when you agree to enter into a contract with a client, we do share your verified name with that client at that time. You can check out this help article to learn more.

~ Luiggi
Upwork
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