Mar 9, 2022 01:48:09 AM by Chasintha A
I need to contact Upwork support. I have tried several times, but there is no one to help. I have entered the times, and then the "Upwork Contact Support" has opened. I mentioned my issue there and sent it. But the case wasn't opened. Please help me to solve the issue. Thank you
Solved! Go to Solution.
Mar 9, 2022 01:54:44 AM by Goran V
Hi Chasintha,
One of our team members will reach out to you via ticket as soon as possible and will assist you further. Thank you.
Mar 9, 2022 01:54:44 AM by Goran V
Hi Chasintha,
One of our team members will reach out to you via ticket as soon as possible and will assist you further. Thank you.
Mar 11, 2022 12:05:31 PM by Chasintha A
Hi, I have been waiting for 3 days but no one came to the chat. Please help me to contact Upwork support. Thank you
Mar 11, 2022 12:08:11 PM by Chasintha A
Hi, I have been waiting for 3 days but no one came to the chat. Please help me to contact Upwork support. Thank you
Mar 11, 2022 06:58:13 PM by Chasintha A
I need to apply for the "Upwork Skill Certification". Do I need to contact Upwork Support?
Mar 11, 2022 09:14:28 PM by Pradeep H
Hi Chasintha,
Thank you for the message. At this time you cannot request to be invited. For the best chance of being invited in the future, we suggest freelancers achieve a solid reputation, keep a complete and up-to-date profile that is not set to private, and maintain an active Upwork account in good standing. To learn what goes into a complete profile, please visit this page.
Thank you
Pradeep
Apr 19, 2022 03:42:21 PM by Drew H
I have a question - why can no one contact Upwork directly? Does any contact with Upwork have to appear by invitation through this help community? This seems a very sneaky way of conducting your business, and rather random too. I have a financial issue that is very important to me and there is no direct way of contacting Upwork - is this actually legal practice? It certainly isn't best practice is it?
Apr 19, 2022 03:50:22 PM Edited Apr 19, 2022 03:51:39 PM by Preston H
re: "is this actually legal practice?"
Yes, it is perfectly legal.
re: "I have a question - why can no one contact Upwork directly?"
You CAN context Upwork directly. There 9 channels for doing so.
Live chat
Community Forum
phone
Support Desk ticket
Chatbot
These vary in terms of availability.
Not all of them are intended for all people at all times. I recommend Community Forum for most questions.
Oct 20, 2023 11:42:25 AM by Rae C
Hi! How can we contact support? Where do we send email to discuss about our concerns? Thanks