Contact suspended

[michal-wor]

Hey!

Me and my client got our contact suspended for some reason. The content of the email I got is below:

**Edited for community guidelines**

Just wanted to ask, what kind of suspension is that and why?

Thanks in advance for any responses!

[petra_r]

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Michal M wrote:
Me and my client got our contact suspended for some reason. 
Just wanted to ask, what kind of suspension is that and why?

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When that happens early Friday morning UTC, it almost invariably means the client failed to pay fro some hourly contract (last week's hours) since Monday.

There is nothing you can do, the client needs to get in touch with Upwork and sort it out.

Generally, as soon as the client pays, the contract becomes active again automatically. I have a client whose contract befomes suspended every second week... She usually fixes it within an hour or two.

Edited to add: Just went to my email and what do I see? 😄