Mar 25, 2022 10:55:03 PM by Nigina N
Hi there. I am a new freelancer. A client asked me to contact via telegram but I refused and suggested him to talk in upwork. Then he deleted the proposal. Did I do right? Or is it allowed to contact the clients out of upwork?
Solved! Go to Solution.
Mar 29, 2022 12:49:24 AM by Maria T
Nigina N wrote:But the job has been removed from upwork I couldn't find it after that.
That's because Upwork already removed it. Forget it and move on.
Mar 25, 2022 11:33:36 PM by Preston H
You did the right thing. That was not a real client. That was a scammer trying to steal your money.
Mar 26, 2022 12:27:43 PM by Peter G
Was the request to contact him outside of Upwork in the actual post, or after you responded to it?
Mar 26, 2022 12:37:59 PM by Nigina N
After I submitted a proposal he sent me his telegram address and asked me to write there.
Mar 26, 2022 01:09:00 PM by Maria T
Nigina N wrote:After I submitted a proposal he sent me his telegram address and asked me to write there.
Flag the job and the message in the chat (gear to the right of the post)
Mar 28, 2022 05:57:34 PM by Nigina N
But the job has been removed from upwork I couldn't find it after that.
Mar 29, 2022 12:49:24 AM by Maria T
Nigina N wrote:But the job has been removed from upwork I couldn't find it after that.
That's because Upwork already removed it. Forget it and move on.
Mar 29, 2022 04:28:52 AM by Sophie A
As a new freelancer, there is a lot you need to learn before jumping right in to sending proposals.
Please read the following ressources to get you up to spead on how to use Upwork, and learn what is allowed and not allowed before moving further.
Get Started – Upwork Customer Service & Support | Upwork Help
Upwork Customer Service & Support | Upwork Help
List of red flags for scams - Upwork Community
Freelancing 101 on Upwork - Upwork Community
Report Suspicious User Activity – Upwork Customer Service & Support | Upwork Help
Understanding and Using Connects – Upwork Customer Service & Support | Upwork Help
Mar 29, 2022 04:47:29 AM Edited Mar 29, 2022 04:47:55 AM by Maria T
Sophie, perfect about the links, but..., some of them are about clients, not freelancers 😬
Mar 29, 2022 05:11:58 AM Edited Mar 29, 2022 05:13:28 AM by Sophie A
Thank you for the note. When I click on them from my freelancer account, the links are either relevant to freelancers or to both, you need to choose if you are a freelancer. Can you send me a screenshot in private showing what you see so I can adjust my "Care package for Newbies"? Thanks!
Mar 29, 2022 05:41:57 AM by Maria T
Sophie A wrote:Thank you for the note. When I click on them from my freelancer account, the links are either relevant to freelancers or to both, you need to choose if you are a freelancer. Can you send me a screenshot in private showing what you see so I can adjust my "Care package for Newbies"? Thanks!
It seems that when going to the links it does give information for freelancers. I have been guided by the titles in which "customer" appears 😁
Mar 29, 2022 04:41:23 AM by Will L
NIgina,
I include the following text in every proposal I send, including replying to direct offers and invitations:
"As you may know, during our pre-contract communication Upwork requires that we only use Upwork’s own version of Zoom, rather than WhatsApp, Zoom, Hangouts, etc., to talk through the specifics of what you need and to discuss any questions you and I have for one another:
On-platform Interviews – Upwork Customer Service & Support | Upwork Help
After that call I can start work on this (immediately OR as soon as Upwork confirms your payment method). We can then use any method of communication you prefer."
I get very few replies from clients that request using non-Upwork communications channels, but I still do get some (especially from new clients).
Mar 29, 2022 09:03:08 PM by Nigina N
Thanks a lot Will. That's a great idea. I will use such message in my proposals as well.