Solved: Contract Ending Confusion

07b7b9b0 · ‎09-19-2021

Hi, I got hired by an Enterprise Client and she activated the first and only milestone of the project. I delivered the files after completion. The contract was ending on the 17th. She has been online but not responding to my messages. Now it has been two days since that. My question is if I end the contract since the job has been completed successfully, will I get the amount that's in the funded milestone? (She hasn't yet released the milestone payment to me)

If not, what can I do?

g_vasilevski · ‎09-19-2021

Hi Huraira,

If you have submitted your work on your milestone, I would recommend to wait for the funds to be transferred to you first before closing the contract. After 14 days the funds will be transferred to your account if no actions are taken on the milestone. Keep in mind that if you resubmit the work again you will reset the 14 days period. To learn more details about fixed price protection, check out this Help Article. Thank you.

~ Goran

View solution in original post

g_vasilevski · ‎09-19-2021

Hi Huraira,

If you have submitted your work on your milestone, I would recommend to wait for the funds to be transferred to you first before closing the contract. After 14 days the funds will be transferred to your account if no actions are taken on the milestone. Keep in mind that if you resubmit the work again you will reset the 14 days period. To learn more details about fixed price protection, check out this Help Article. Thank you.

~ Goran

petra_r · ‎09-19-2021

Huraira A wrote:
My question is if I end the contract since the job has been completed successfully, will I get the amount that's in the funded milestone?

No, you will not.

Huraira A wrote:
If not, what can I do?

You wait patiently.