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naveed_nizar
Member

Contract Paused

One of my contracts paused by upwork with contract id 30068230. The client already made a request to upwork 2 days ago but did not getting any reply from upwork support and the client needs urgent work so what to do in this case please help me I am also not able to create new requests so I post this problem here 


Looking forward to hearing from you

Thank you

2 REPLIES 2
759e32fa
Moderator
Moderator

Hi Naveed,

 

We appreciate you reaching out to us regarding this however, only your client can resolve the hold on their account. Please know that a communication is sent to clients when their accounts are put on hold with instructions on what they need to do to lift it.


~ AJ
Upwork
naveed_nizar
Member

my client is saying he already make a ticket request to upwork but not getting any reply from past 2 days what about that