full-stackdev
Member

Contract Suspended payment in review.

I got an order from a new account on Upwork a few days back it still doesn't show on my profile.(not issue). Contract Fixed price.

The account had the payment method verified and the project started after it was funded.

I got a notification contract is suspended and on the same day, the client stopped responding I checked it was mentioned his account got suspended due to some reasons.

 

My question is will I get payment as the payment was in escrow but as the contract got suspended payment moved out from escrow to where I don't know.

I delivered the order for payment after few days and now payment is in review so 

is there any chance I will get the payment or any solutions.

 

 

2 REPLIES 2
djondinium
Community Manager
Community Manager

Hi Feroz,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork

Hi, thanks I have received email.