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Re: Contract Suspended

bcammell
Active Member
Brendon C Member Since: Sep 9, 2020
1 of 2

One of my contracts has been suspended for almost two weeks now and some of the work I completed has been refunded due to a failed payment by the client (most of the work was paid because I used time tracking but some work was submitted as manual time). I have messaged the client twice but received no response and spoken to an Upwork customer service representative that could not give me any helpful information. I would really appreciate some feedback from Upwork about what is going on with this contract. Or am I supposed to just write it off?

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
2 of 2

Brendon C wrote:

Or am I supposed to just write it off?


That means the client never paid. The only way you will get paid is if the client appears again and pays you as a bonus.

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