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7386df86
Community Member

Contract ended and was paid, but account says active

The job still says active and waiting for a new milestone. Client cannot figure out how to close out the job. I have been paid. Please help.

1 REPLY 1
ArjayM
Moderator
Moderator

Hi Emily,

 

Thank you for your post. Please have your client review this help article for details and instructions on how to End a Contract. If in case they're still having difficulties, they can contact support by clicking the "Get Support" button that shows at the bottom right corner in the Upwork Help. 

 

~ Arjay
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