Hi, I just moved to Upwork from Elance and was hoping somebody could clarify something that's been very confusing to me. Whenever my client claims to release funds, I see the funds under the "contract details", but they read "pending" for a whole seven days after the client has released them. I don't understand what this means, and I haven't seen any explanation from the official support. Does anybody know what exactly is happening to the funds during this "pending" stage?
They say it's for security. But yeah, the countdown starts when funds are escrowed on Elance. Here, it's a 7 day hold when they are released. Just the way it is.