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Contract got cancelled

I have a client who enlisted my services, but unexpectedly, the project became inactive, leaving me unsure of how to reach them. Despite this, my connects were still deducted, resulting in a loss since there was no actual work done. What steps should I take? Is it possible to have my connects reimbursed in this situation?


Hi Emmalyn,


I am sorry to hear about your experience with this client. I checked the job post you were referring to and it appears that it's already been taken down because it was in violation of Upwork TOS.

Please check out this course for more tips on staying safe on Upwork and please use the flag option found on each job post or message anytime you’d like to report a violation.


- Pradeep

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