Jul 18, 2018 11:03:19 AM Edited Jul 20, 2018 07:14:05 AM by Bojan S
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Jul 18, 2018 11:09:52 AM by Janean L
@ Khursheed --
I suggest that you "hold off on working on this contract until [Upwork] give[s] you the all clear."
Jul 18, 2018 11:10:22 AM by Petra R
Your client needs to resolve whatever the issue is, nothing you can do, just don't do any work until it is resolved. Do not get dragged into working with the client on a different account.
Is it an hourly contract?
Jul 18, 2018 11:30:13 AM by Bojan S
Hi Khursheed,
I'm sorry to hear that about your contract. While we can't share any details, please ask your client to follow up on the notification they recently received and communicate with our team in order to resolve the issue with their account and resume your contract. Make sure to stop working on this contract and continue only after you can see that the contract has been resumed.