May 15, 2019 11:50:34 AM by Atif S
The contract is placed on hold because up work investigating a client. I am now 100 % sure that the client has no intention to solve this problem. So what I will do? Can I end the contract? Is ending the contract has any bad effect on my account?
Solved! Go to Solution.
May 15, 2019 12:11:51 PM by Petra R
Atif S wrote:The contract is placed on hold because up work investigating a client. I am now 100 % sure that the client has no intention to solve this problem. So what I will do? Can I end the contract? Is ending the contract has any bad effect on my account?
As contracts with clients who are suspended are excluded from your metrics, it really does not matter what you do.
May 15, 2019 12:08:09 PM by Rana Ali K
Hi Atif,
I understand your problem well because I've also gone through the same situation a few weeks ago, my contract was placed on hold and the client was not showing any interest I contacted support center and they assured me the solution in 10-15 days and they resolved it in 15-20 days but I don't end the current and it doesn't harm my profile.
Hope for the best and have a great time...
Regards,
Rana Ali Khan
May 15, 2019 12:12:29 PM by Atif S
May 15, 2019 12:15:08 PM by Petra R
Atif S wrote:
Thanks Rana for the help . Can you please tell me how i will contract upwork support center for the help ? What is the Procedure.
There is no need to contact Upwork Support.
May 15, 2019 12:11:51 PM by Petra R
Atif S wrote:The contract is placed on hold because up work investigating a client. I am now 100 % sure that the client has no intention to solve this problem. So what I will do? Can I end the contract? Is ending the contract has any bad effect on my account?
As contracts with clients who are suspended are excluded from your metrics, it really does not matter what you do.
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