Contract on hold ?

[Sladjan P]

First time till now on upwork i receive a notification from upwork that Contract placed on hold (suspended).
I work with this client before and never had problems with that client so far. I just want to know why this happened because its the first time i receive this kind of notification from upwork?

Thanks in advance

[Dogan K]

It's usually about the client's payment method and takes several days. I've faced two times with my current client, and we're working still. You just stop working and wait until the hold ends.

[Sladjan P]

Ok but should I inform the client about that or he already knows, and should i even send him some of the work i did fot this contract, i dont even know should i even contact him through messages ?

[Avery O · Accepted solution]

Hi Sladjan, 

It looks like there is an issue with your client's account. It should be fine to communicate with your client while they try to resolve their issue with their account. However, we highly recommend that you only start working on the project again once the client has resolved the issue with their account. 

[Sladjan P]

Thanks Avery