Contract suspended temporarily

[usama31102]

Hello Experts, 

I've been working with a client since long. The project i'm currently working on with her was temporarily suspended by Upwork because she removed her payment method due to some reason. I asked her to add a new payment method and she added the new one. Infact she showed me the screenshots of it. 

Now the problem is that the previous money is still in review and the contract is still saying "suspended"

Can someone please help me out how to resolve the issue ? 

 Kind regards.

[BojanS]

Hi Usama,

I'm sorry to hear about your contract status. While we can't share any details, please ask your client to communicate with our team in order to resolve the issue with their account and resume your contract. Make sure to stop working on this contract and continue only after you can see that the contract has been resumed.

Thank you!