Contract was ended by upwork

[raevinn]

I was hired by a client. I completed the project successfully. However, the client did not release the milstone and has been offline for days. So I submitted work for payment. Suddenly, Upwork ended my contract and I didn't get paid anything. Not sure why this happened.

[AleksandarD]

Hi Henno,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[raevinn]

How long does it take for you to create a ticket?

I am also wondering if this would affect to my JSS..

I am new to Upwork and this was my first contract. 😞

[g_vasilevski]

Hi Henno,

I`m sorry about the delay with this. Our team will resend your ticket as soon as possible and assist you further. Thank you.