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Correct phone number format

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
51 of 141

Hi Pavlo,

 

Could you please remove the + sign from your phone number and let me know if you`re still receiving any errors on your end? Thank you.

~ Goran
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pnikitinskiy
Active Member
Pavlo N Member Since: Apr 21, 2020
52 of 141

It just does not work.
Profile->Get payed
Add method

Wire Transfer (USD) -> Set Up
Enter SWIFT code
Try to enter the bank's phone number. Sample: +380567161131
Actual:
Error: "Enter phone number in (###)############ format"
Expected:
User should be able to add phone number in international format

**Edited for Community Guidelines**

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
53 of 141

Thank you for the follow up, Pavlo,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your phone number. Thank you.

~ Goran
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and1219
Active Member
Andriy K Member Since: Apr 27, 2020
54 of 141

Hello! I also have the same problem and no idea what you mean with error message "Enter phone number in (###) ############ format." Please help

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
55 of 141

Hi Andriy,

 

Please add your phone number as in the format listed on your end:
(country code) (space) phone number, also please don't add a plus sign in your country code. Thank you.

~ Goran
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charlesburrows
Active Member
Charles B Member Since: Jun 4, 2019
56 of 141

Bear in mind the error message is not country-specific, for example it tells me to add three digits in brackets when the UK should only have two (44).

 

If anyone needs the UK format for this field to work, you need to input (44), then a space, then the telephone number without the first zero, eg:

 

(44) 7777777777

alo-tech
Active Member
Alochukwu O Member Since: May 2, 2020
57 of 141

How can I write my phone no? It's showing enter phone no in #### format.
My phone no is **edited for Community Guidelines**

djondinium
Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
58 of 141

Hi Alochukwu,

 

Please refer to this post for the correct phone number format.

 

Thank you.

~ Aleksandar
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pnikitinskiy
Active Member
Pavlo N Member Since: Apr 21, 2020
59 of 141

I eventually got what was the reason: there should be 1 space after brackets so for Ukraine Privatbak: (8056) 7161131

2e294a34
Active Member
Sergei M Member Since: Apr 12, 2020
60 of 141

Hey, Pavlo. I could not fill in the field for entering a phone number in international format for Russian mobile operators. I figured out how to fill out correctly.

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