re: "It is? According to whom?"
That is a legitimate question.
I thought that this was part of the official Upwork announcement, here:
I just now took a look.
I do NOT see FTP specified there.
Now Dropbox is specified.
Moreover Upwork's "integration" is specified.
I thought that using an FTP site which doesn't require email address (as is common) was specified previously in an official Upwork posting, maybe even in this very location.
But after re-reading this page carefully, I think I remembered this wrong.
I remembered thinking that FTP was explicitly named by Upwork. But I can't find that anywhere.
I think using FTP to share files prior to having a contract is clearly allowed, because FTP can be used without sharing contact inormation.
But Upwork's official announcement about this policy actually identifies Dropbox by name AND states that an email address CAN BE SHARED if this is done for the purpose of sharing files.
So that would mean that any number of file-sharing methods would be allowed...
I've been having this problem since yesterday as well - a client sent me a bunch of files attached to the message board, and all of them were blocked as "unsafe". Of course I opened a Dropbox folder and asked him to use that instead, but he seemed annoyed by the inconvenience and told me that there was nothing wrong with his files (which was undoubtedly true). I don't know why this happened; the files weren't large or unusual in any way, and I've never had trouble downloading files from the message board before. Upwork does need to look into this.
I've been able to download a file from Upwork Messages. I know I said I rarely do that any more, but it just so happens a client sent me a file that way a couple of days ago. I hadn't yet looked at it, and I forgot that I'd already downloaded it, so I just tried downloading it again. I got the same Chrome error message that other people have described. I didn't click the "Discard" button, and when I looked at the download folder I found the file there, although it had been renamed to "Unconfirmed 500905.crdownload". I just renamed it to the correct name, with extension, and presto it's perfectly OK. Since I then realised that I'd downloaded the file already, I was even able to compare it with the version I downloaded normally (before this problem started), and they're identical.
Incidentally, this is is a macro-enable Excel file (.xlsm) and its macros are intact.
Richard W wrote:
P.S. So my theory that Upwork had corrupted the file turned out to be false. There must be something else that's making Chrome suspicious.
But this is a problem too - I don't want to just ignore error messages, in case any files really are corrupt. This only started happening to me yesterday, so something must have changed within the past few days.
**Edited for Community Guidelines**, for some reason I'm having getting a "This file is Dangerous, so Chrome has blocked it." message when I try to open up attachments posted here on UpWork. I don't know if it is associated with the new UpWork rule of no prior contact before a contract is open or not. I will post this message also on the UpWork help site. Thank you for considering me for your project.
I would like to confirm that we have a known problem and would recommend using Firefox to download your files. If you`re still experiencing the same problem, let me know. Thank you.
Thanks for confirming there is a known problem that Upwork is working to resolve, Goran.
In the future, Upwork should push out notification to all users when it becomes aware of such a "known" problem. We users shouldn't have to find out from others that there is a problem and try to figure out workarounds for each other.
Can we expect to be notified by Upwork when a fix is made, or do we just have to keep trying to use Chrome until it works correctly again?
Rest assured, we will post an update here once this is resolved. I will also share your feedback with our team about sending informational notifications. Thank you.
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