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hussain9995
Community Member

Couldn't delete messages and specialised profile on upwork.

I am trying to delete my specialised profile. I press delte, and then it shows up the window saying"Are you sure etc etc". I press "Confirm delete" but nothing happens. So I am not able to delete either my specialised profile or any messages in inbox. I have done it before, but now its not working. There is some error in the website

2 REPLIES 2
BojanS
Community Manager
Community Manager

Hi Hussain,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re able to delete your specialized profile? Let us know if the issue persists.

 

You can use the option to hide a message room. Hover your mouse over the name of the room you'd like to remove from the panel > click on the three dots icon (...) and click Hide. 

 

Thank you.

~ Bojan
Upwork

Hi Noureldin, as a part of our efforts to improve specialized profiles feature, we were testing an option to submit a specialized profile instead of general profile on some jobs. Since it's a test, the option may not be available on all jobs. If we roll the option out to everybody, we'll make sure to notify our Community.

 

Thank you!

~ Bojan
Upwork
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