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Andrew's avatar
Andrew L Community Member

Country Problem

Hi. I am filling in my profile for the first time but have just come up against a problem - I am English, would be looking for work from English speaking clients, but live in France. For this reason I gave an address that I have in England, but my profile completion is insisting on an English mobile for verificaiton - I only have a French one. Can anyone help ?

 

Thanks,

5 REPLIES 5
Goran's avatar
Goran V Retired Team Member

Hi Andrew,

 

Your profile location needs to reflect your current location. Please keep in mind that presenting misleading information is a violation of our TOS.

Our team has updated your country and once you`re ready go ahead and update the rest of your address. If you have any additional questions let me know, thank you.

~ Goran
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Andrew's avatar
Andrew L Community Member

Many thanks.

For your information, I have had to set my "City" as Brive, as opposed to
Gourdon where I live, as it does not appear in your drop down list.

Goran's avatar
Goran V Retired Team Member

Hi Andrew,

 

I`m sorry about the inconvenience this had caused you. If you`re still unable to add the correct address let me know so that we can assist you further, thank you.

~ Goran
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Andrew's avatar
Andrew L Community Member

If you are happy with a different city (it is just 20 mins away), I am
happy.
Bojan's avatar
Bojan S Community Manager

Hi Andrew, 

 

One of our team members will reach out to you directly via a support ticket to assist you with setting up the correct address information. 

 

Thank you! 

~ Bojan
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