Oct 8, 2020 01:54:36 PM Edited Oct 8, 2020 01:56:07 PM by Mohamed Mahmoud S
Hello there,
Upon adding my billing information, my account was put on hold, prompting me to verify my identity and upload a government issued ID document , but my country is not listed and I checked it's not on the banned list either.
The form says to reach out, please advise, this has never happened before. I am returning to Upwork, after a while maybe I missed some new country related rules or something ?
Oct 8, 2020 02:37:00 PM by Bojan S
Hi Mohamed Mahmoud,
We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.
Thank you for reaching out to us.
Feb 25, 2022 05:01:55 AM Edited Feb 25, 2022 05:57:36 AM by Andrea G
Hello Mohamed,
Did you manage to get your on again? please let me know how if so. Thank you!
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