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Cover Letter isn't showing up

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Active Member
Vatsal C Member Since: Apr 25, 2019
1 of 20

I have been facing some problems while replying to an interview or submitting the proposal. Sometimes the Cover letter is not showing up in the proposals. It's showing empty, And because of these, I'm not able to get the attention of some of the clients. I take time to write cover letters for the job I apply.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 20

Hi Vatsal,

 

Just to clarify:

  • When you`re accepting an invitation to interview the Cover Letter section is not listed on your end?
  • After you`ve applied you can't view the cover letter you`ve written in your proposal?

Could you please reach out to me via PM (click on my name) as well and share a screenshot from your end? Thank you.


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Active Member
Vatsal C Member Since: Apr 25, 2019
3 of 20
When I apply for the interview, The cover letterbox is there. I take time
to write a cover letter and after submitting the proposal the cover letter
is getting disappear and eventually, my clients are not receiving
anything from my end in the cover letter, And it's showing blank to them.

This happened one time 1 month back and I thought it might be some
glitch and now this has happened more than 4 times with me, So I have to
write the full cover letter in the message section and send it to the
client again. But this is possible only if I'm invited and if I'm not then
clients don't see anything from my end in the cover letter and I don't get
their attention.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 20

Hi Vatsal,

 

Could you please reach out to me via PM (click on my name) with the job post titles so that I can investigate this further? Thank you.


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Active Member
Vatsal C Member Since: Apr 25, 2019
5 of 20

Sure I would

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Community Guru
Christine A Member Since: May 4, 2016
6 of 20

Vatsal C wrote:
When I apply for the interview, The cover letterbox is there. I take time
to write a cover letter and after submitting the proposal the cover letter
is getting disappear and eventually, my clients are not receiving
anything from my end in the cover letter, And it's showing blank to them.


If a client didn't get your proposal, then how did they know that you tried to send one?

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Community Guru
Jamie F Member Since: Mar 7, 2010
7 of 20

I think he's saying they did get the proposal, but not the cover letter.

But how would he know the cover letter is blank when the client receives the proposal? 

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Active Member
Vatsal C Member Since: Apr 25, 2019
8 of 20

When I click on the View proposal there is "-" in the cover letter section. Also when we get an invitation we get to see the client's name in the sections of the message and we see our cover letter there too, and I see nothing there and a blank chat. so I have to rewrite the cover letter in the message section privately.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
9 of 20

Hi Christine,

 

To add to Christine question, I also checked the jobs you`ve shared with me via PM and your cover letters are visible on the client end.
I was not able to replicate any problems with your proposals from the client end. Could you please clarify how did you noticed the problem you`re referring to?


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Active Member
Vatsal C Member Since: Apr 25, 2019
10 of 20

I have sent you some of the screenshots, please have a look.

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